Help Center
Instant answers to common questions. Still stuck? Contact us.
Ordering & pricing
Your price is all-inclusive and shown in Indian Rupees. It covers fabrication, international freight, customs and handling, our margin, and 18% GST. It's generated live from the fab's real-time price for your exact board, so changing any spec reprices instantly.
Pricing is dynamic. Layers, board size, quantity, thickness and finish all affect the fab cost and shipping weight, so the total updates automatically as you configure your board.
Small orders may hit the fab's minimum order price, so very small boards at low quantity can cost the same across some options. Larger quantities scale normally.
Files & manufacturing
Upload a .zip or .rar of your exported Gerber files — copper layers, a board outline layer, soldermask/silkscreen, and an Excellon drill file. Don't upload your raw CAD project.
If our analyser can't find a board outline or copper layers, it usually means the archive wasn't exported Gerbers. You can still set your specs manually and place the order.
We currently manufacture on standard High-Tg FR-4, which suits the vast majority of electronics. For other materials, get in touch.
Shipping & delivery
Typically 2–3 weeks. Paid orders are batched (a 2–3 day cutoff), fabricated, consolidated at our Shenzhen hub, freight-shipped to India, customs-cleared, and delivered by a domestic courier.
Consolidating many orders into one shipment keeps freight and customs affordable — that's what lets us offer a low all-inclusive price. You can track your order at every step.
Yes. Use your order reference (PF-xxxxxx) on the Track Order page, or sign in to your account to see all your orders and their live status.
Payments & refunds
Securely via Razorpay at checkout — UPI, cards, and netbanking. We never see or store your card details.
You can cancel for a full refund before your order is placed with the fab. If your files fail the fab's review and can't be produced, we refund that order automatically. Once in production, orders generally can't be cancelled.
Account & support
No. Accounts are passwordless — we email you a secure sign-in link. Placing an order automatically creates your account.
Sign in, open the order, and start a support ticket — or reach us any time via the Contact page, email, or WhatsApp.